PAYMENT METHODS
Money Transfer / EFT: If you wish to pay contact page. There is no Cash on Delivery fee for this payment method.
Credit Card: If you use a credit card, you can complete your order securely on our website with your 3D (SMS) security password.
Payment on Delivery: You can order by paying at the door as a single payment, either in cash or by credit card. For payments at the door, a payment at the door service fee is collected by the cargo.
GUARANTEE
You can have your products repaired free of charge for 90 days (excluding major damages such as broken parts, grains or stones, etc.), provided that you cover the shipping costs.
EXCHANGE AND RETURN/CANCELLATION
Exchange or refund will be made within 15 (fifteen) days in case of manufacturing errors or for our customers who wish to exercise their right of withdrawal. No returns or exchanges for personalized products (unless there is a manufacturing defect).< /span>
The product to be changed, together with its accessories and invoice, is sent back to the company by filling in the field on the back of the invoice in detail and the shipping fee is covered by our customers. After the product reaches the company undamaged, it will be replaced with the desired product and sent back to the address with free shipping.
The product to be returned must be returned to the company completely, with all its accessories and invoice, shipping fee being covered. needs to be sent. When returning products purchased with cash, IBAN and Account Owner's Name and Surname information must be stated correctly on the back of the invoice. After the product to be returned reaches our central address, the product is checked and checked for any damage etc. Otherwise, refund procedures will be initiated. It may take up to a maximum of 20 days for the refund transactions to be reflected in the accounts due to banking and accounting processes.
CONTACT
